Review #34 of Solahart
Have you bought a hot water system since you got your quote? | Yes |
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If yes, which supplier did you go with? | Solahart |
What made you choose that supplier over the others who supplied quotes? |
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How much did you spend? | $3000 to $6000 |
Value for Money: | 4* |
Quality of System: | 4* |
Installation: | 5* |
Customer Service: | 5* |
Is there anything else you would like to tell us about your experience? | I found the sales people polite, patient and willing to explain detail and answer questions. I felt assured I was making the correct decision and purchasing the product best suited to my needs. Their communication was excellent. As with most companies, however, I did experience some difficulty due to some relevant information not being passed between the point-of-sale and installation sections. My concerns were well received by the Area Manager and he has indicated he will follow-up with appropriate action. The installation was delayed due to lack of communication (as above) and bad weather but proceeded smoothly on the day. The tradesmen went about their work in a professional manner and all areas were left clean and tidy. |
Review Posted by Del from NSW on 29 October 2010