Review #1 of FROGsolutions old

Have you bought a hot water system since you got your quote?Yes
If yes, which supplier did you go with?FROGsolutions old
What made you choose that supplier over the others who supplied quotes?
  • Other - see below:
How much did you spend?$3000 to $6000
Value for Money:3*
Quality of System:4*
Customer Service:1*
Is there anything else you would like to tell us about your experience?This industry is terribly difficult to deal with, we have had quotes from several suppliers for a 5kW solar system and for a evacuated tube hot water system, nobody seems willing to listen and it is hard to find truth when so many people tell such different things. In the end, we went with FrogSolutions for both systems, their customer service is TERRIBLE, we paid deposits on both and never received a confirmation or a receipt, they don't ring to let you know when installation will be, when you call to find out they make you feel pushy. For the hot water system only one person contacted us out of the three and he preceded to tell me what I wanted and wouldn't listen to what I really wanted. Terrible industry.

Review Posted by Adrian from NSW on 26 September 2012