Review #88 of Sun Ray

Have you bought a hot water system since you got your quote?Yes
If yes, which supplier did you go with?Sun Ray
What made you choose that supplier over the others who supplied quotes?
  • Best Price
  • Other - see below:
How much did you spend?$3000 to $6000
Value for Money:4*
Quality of System:4*
Customer Service:4*
Is there anything else you would like to tell us about your experience?The sales person over emphasised the savings to be made - he exaggerated the heat pump operating times per day. I should have invested in an energy meter to be sure of the cost of the heat pump system before changing to solar. Usage before solar 13.5kWhr/day, after 11.7kWhr/day. An estimated saving of $200 per annum. Having the tank on the roof and having to have the tempering valve at the site of the old heat pump means that there is a much larger quantity of cold water before the hot water comes through. [more than double than previously] This means more pumping costs - we are on trickle feed council water and rain water tanks. Surely the law could allow for the tempering valve to be at the hot water tank on the roof. The over pressure relief valve could still be at ground level outside.

Review Posted by Arthur from QLD on 28 April 2014