Review #34 of Solahart

Have you bought a hot water system since you got your quote?Yes
If yes, which supplier did you go with?Solahart
What made you choose that supplier over the others who supplied quotes?
  • Best Service
How much did you spend?$3000 to $6000
Value for Money:4*
Quality of System:4*
Customer Service:5*
Is there anything else you would like to tell us about your experience?I found the sales people polite, patient and willing to explain detail and answer questions. I felt assured I was making the correct decision and purchasing the product best suited to my needs. Their communication was excellent. As with most companies, however, I did experience some difficulty due to some relevant information not being passed between the point-of-sale and installation sections. My concerns were well received by the Area Manager and he has indicated he will follow-up with appropriate action. The installation was delayed due to lack of communication (as above) and bad weather but proceeded smoothly on the day. The tradesmen went about their work in a professional manner and all areas were left clean and tidy.

Review Posted by Del from NSW on 29 October 2010