Review #31 of Sun Ray

Have you bought a hot water system since you got your quote?Yes
If yes, which supplier did you go with?Sun Ray
What made you choose that supplier over the others who supplied quotes?
  • Best Service
How much did you spend?$3000 to $6000
Value for Money:4*
Quality of System:4*
Customer Service:3*
Is there anything else you would like to tell us about your experience?Only 1 problem after a few days the mixer went faulty and being a rainy friday their installers do not work when it rains and on weekends so it seems and the nearest time they could fix it was the following Wednesday which is absolutely ridiculous not having hot water for 6 days but they did try to get a installer to come out and replace the mixer but could not get one but the guy that installed it did ring from the Gold Coast and told me how to remove the mixer and redirect the pipes so we could have hot water. So we had hot water again until Wednesday when they came and replaced the faulty mixer. The thing is if the problem was up on the roof or something that I could not fix myself we would have been without hot water for 6 days which would of ended up with a lot of smelly people.

Review Posted by Steve from QLD on 02 March 2011